Why a secure Trezor.io/Start setup matters
Setting up your Trezor device correctly is the foundation of self-custody security. A secure initial setup protects your private keys and recovery phrase from theft, phishing, and accidental loss. This guide focuses on clear steps, best practices, and simple troubleshooting so you can manage your crypto confidently.
Unboxing and initial checks
- Buy only from trusted retailers or the official Trezor store to avoid tampered devices.
- Inspect packaging for tamper-evidence — seals, shrink wrap, and unexpected damage.
- Confirm model compatibility and supported firmware from the official Trezor site before powering the device.
Step-by-step setup at Trezor.io/Start
- Navigate to the official start page: open
trezor.io/start in your browser and follow prompts. Bookmark the page to avoid phishing links.
- Connect your Trezor device: use the provided cable and allow your browser to communicate with the device when prompted.
- Create a new wallet or recover an existing one: choose ‘Create new’ if this is a fresh setup; otherwise use the recovery option with your seed phrase.
- Write down the recovery phrase: the device will display a 12, 18, or 24-word seed — copy it exactly on the provided card, then store it offline in a safe location.
- Set a PIN: choose a PIN on the device to protect local access. Do not store the PIN with your recovery phrase.
- Install Trezor Suite (optional): for account management, firmware updates, and transaction signing with a desktop experience, install the official Trezor Suite application recommended on the start page.
Important: Never enter your recovery phrase into a website, app, or online form. The recovery phrase belongs only on the device and a secure physical backup.
Recovery phrase protection
Your recovery phrase is the master key to your funds — treat it accordingly.
- Store the seed physically: use fireproof, waterproof storage, metal backup plates, or multiple geographically separated copies for high-value holdings.
- Never photograph or type the seed into cloud-synced devices or note apps.
- Consider splitting the seed (Shamir backup or multi‑location) only if you understand the trade-offs and recovery complexity.
Firmware updates and device maintenance
Keep your device firmware current to receive security fixes and improvements. Always use the official Trezor interface for updates and verify any prompts shown on the device screen before confirming.
- Check for firmware updates via Trezor Suite or the start page and follow the on-device confirmations step by step.
- Reinstall Trezor Suite or browser integration if connections fail; avoid third‑party tools unless verified.
Using Trezor securely day-to-day
- Verify receiving addresses directly on-device before sharing them — this prevents address-replacement malware from stealing funds.
- Limit browser extensions on devices you use with Trezor and keep your operating system updated.
- Enable passphrases only if you understand how they work; they add privacy and security but also increase recovery complexity.
Troubleshooting common setup issues
- Device not recognized: try a different USB port or cable, reboot your computer, and ensure browser permissions are allowed.
- Forgot PIN or lost device: recover your wallet on a new Trezor using your recovery phrase.
- Suspicious prompts or warnings: disconnect the device and verify instructions on the official Trezor site — do not proceed if unsure.
Quick setup checklist
- Official
trezor.io/start bookmarked and used.
- Device inspected for tamper evidence before powering.
- Recovery phrase written down and stored offline.
- PIN set and understood; passphrase used only if you know how to recover it.